Director of Customer Success coming from the SaaS space to lead and grow a team of Customer Success Managers. Reports to our VP of Operations and should should a product expert in order to lead a team of passionate product enthusiasts, trusted advisors, and customer advocates each of whom have different levels of product knowledge. It will be their responsibility to coach and mentor the team to help them become product experts and the best professional versions of themselves. Full job description available for those interested.
Oct 09, 2020